Srimax is excited to announce our new product Output Messenger , a fresh & advanced Instant Messenger for Office.
OUMTry Output Messenger for Free. OMessenger Vs Output Messenger How Output Messenger differs from OMessenger:
  • Server Based: For more reliable communication & to handle any type of network clients. Central management of users, groups & chat History.
  • Multiple Device Login: With single user account, you can login from multi device (desktop / mobile / tablets / web browser) at the same time.
  • Voice and Video conferencing: For holding one-to-one and multi-party video conferencing.
  • Chat rooms: Group Discussion for projects & teams.
  • Security: All communication data are encrypted with SSL protocol.
  • Desktop Sharing: Share your screen with colleagues.
  • Other features: Off-The-Record messaging, API for integeration, Smart User interface etc
 

Server Pro - Plugins
 


Live Support 1.1

Enhance your OMessenger as a Live Support chat tool for your website visitors.

About this Plugin:

How it works:
Allows the specified OMessenger client users to chat with your visitors on your website.

By Live Support plugin's web browser interface, your website visitors can signup & chat in real time with your operators. Whereas, Operators can respond to visitors through their OMessenger.

With ServerPro & OMessenger, you can integrate your office internal communication and also customers web-based live chat communication.

How to setup:
1. In Server Pro Manager, Create a User Group under which website visitors who signed up for chat should be listed in OMessenger User List. Do not assign any internal user under this group, since users in this group will be automatically cleared by the plugin.
2. In Server Configuration, Client Settings screen, select Hide Offline Users and in Options window, select the newly created visitor group, to avoid visitors displaying in offline.
3. Install Live Support Plugin through Server Pro Manager > Plugins section.
4. Open admin.aspx (http://[[yourserver]]:14220/livesupport/admin.aspx) in your browser to configure the settings.
5. In Live Visitor(s) Group Name dropdown, select the Group you have created for visitors.
6. In Authenticate Username/Password field, provide a manager's authentication details, which will be used by Live Support Plugin to add Users (Note: For security reasons, Server Pro plugins can add user only by using an authorized account)
7. Click Add Department & select User(s) to assign as Operator(s) under each department. In the specified order, Visitors will be connected with operators based on their availability and Chat count.
8. Copy & paste the Live Support code in to your web page.
9. To change default Online/Offline images, replace the online.png & offline.png in Plugins folder LiveSupport\images.

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